Medical Support Assistant

Manhattan, KS 66502
Salary: $14.00 /hour


Katie’s Way is a vibrant outpatient behavioral health clinic serving ages 2-adult in Manhattan, KS. We are seeking a full-time Medical Support Assistant to work with our Psychiatry team. This position will also work with our TMS team. The successful candidate will be motivated and ready to be a part of a dynamic behavioral therapy team providing medical management support.

The Medical Support Assistant will work with practitioners and patients and their prescribed medications. The successful candidate will have knowledge on current drug/medication classifications, actions, use, side effects, adverse reactions, interactions. They will also understand the legal, ethical, and current practices regarding medication; as well as communication and documentation of patient care.

Essential Job Functions

  • Assist practitioners with the patient plan of care
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
  • Record vital statistics or other health information into EMR, follow up, and track returned lab results
  • Provide medication management for patients and assist patients regarding medication questions, including refill management, provide and explain medical follow-up information to patients
  • Communicate with providers, patients, pharmacies regarding change or update in the plan of care
  • Assure medical or patient care supplies are stocked
  • As needed, schedule and confirm patient diagnostic appointments, consultations, and schedule referrals, and/or make appointments
  • Greet patients, ascertain the purpose of visit and direct them to appropriate staff
  • Operate office equipment, such as voice mail messaging systems and computers
  • Receive and route messages or documents to appropriate staff
  • Fill in and deliver TMS treatment to patients as needed (training provided
  • Create, maintain, and encourage a therapeutic relationship and environment for all
  • Ability to assess patients needs, communicate clearly with providers, complete orders and educate patients efficiently
  • Assist with and/or carry out routine cleaning/maintenance of the clinic, patient care equipment, and supplies in accordance with regulatory standards and EHS policies and procedures
  • Duties and responsibilities may be added, deleted, and/or changed at the discretion of management
  • Abide by all facility policies and procedures and educational requirements
  • Comply with all local, state, and federal regulations training and instruction requirements, as well as any other standards that govern healthcare services
  • Perform other duties as assigned and permitted by law & training

Job Type: Full-time

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Mathis Corporate Office

2021 Vanesta Place, Suite D
Manhattan, Kansas 66503

(785) 320-6616